Integrations

Twilio integration

We connect Twiliowith your system.

Every form on your site arrives with a verified mobile number, and your customers get by SMS or WhatsApp the notices and reminders someone sends by hand today. With your site, your store, your CRM or a custom-built system, and with caps that protect your balance.

Free diagnostic. Integrations from CLP 490,000 + VAT, in a single payment.

What changes in your business

  • Leads with a real mobile number

    Before sending the form, the customer confirms their number with a code. When your team calls, someone answers.

  • No bots, no made-up details

    Fake forms don't get through, and they don't spend what each request costs you: a valuation, a credit check or a quote.

  • Notices that go out on their own

    Order confirmed, payment received, delivery on its way: your system lets the customer know by SMS or WhatsApp the moment it happens.

  • Confirmations that come back on their own

    The customer replies YES to confirm their appointment or visit, and the answer lands in your system without anyone copying it.

  • Spending you control

    Caps per number and per day, your team without codes and an alert when usage passes the amount you set. No surprises on the bill.

  • Less work and less stress

    Nobody calls to confirm appointments or sends reminders one by one. Your team looks after real customers.

How it connects

Your system decides which message goes out and to whom; Twilio delivers it by SMS, WhatsApp, call or email, and replies and each message's status come back to your system. These are some of the systems we can connect; if yours isn't here, or it's custom-built, we connect it too.

Forms, WordPress, Shopify, WooCommerce, Google Sheets, Odoo, Custom

Your system

The forms on your site, your online store, your CRM, your ERP or your own system. You don't have to change it.

Twilio

Twilio

Messaging, phone verification and calls, through its API.

  • SMS, WhatsApp, Call, Email
    ChannelsThe same notice on whichever channel your customer prefers
  • Contact, Quote, Booking
    Your siteOnly forms with a confirmed mobile number get through
  • Clientify, HubSpot, Pipedrive, Zoho CRM
    Your CRMEvery lead with its verified number and its replies
  • Phone alert, Email, Your dashboard
    Your teamA heads-up when a lead comes in or something needs attention
  • Deliveries, Monthly spend, Alerts
    ReportsWhat was sent, what arrived and what it cost

Twilio is a trademark of Twilio Inc. and WooCommerce is a trademark of Automattic; both are named only to indicate compatibility. The other trademarks and logos belong to their owners and are shown as examples of systems that can be integrated. Codeform is not part of Twilio or endorsed by Twilio: we connect through its API.

What syncs

We agree with you on what travels each way and when. This is what usually gets connected.

Your systemTwilio

  • Verification codes

    When someone fills in a form, Twilio sends them a code by SMS, WhatsApp or call, and your site checks it before letting them through.

  • Notices from your system

    Confirmed orders, payments received, deliveries and status changes, each with that customer's details.

  • Scheduled reminders

    A booked appointment, an instalment coming due or a quote with no answer: the message goes out on the day and at the time you set.

  • Alerts for your team

    An SMS or a WhatsApp to the salesperson when a lead comes in, or to whoever's in charge when something needs attention.

TwilioYour system

  • Verified numbers

    The lead reaches your system or your CRM marked as verified, with the number in the right format.

  • Your customers' replies

    A YES, a NO or a question comes back to your system and stays on the customer's record.

  • Each message's status

    Sent, delivered or failed: you know which message arrived and which one to retry on another channel.

  • Usage and balance

    An alert when the day's or the month's spend passes the amount you set, so the balance never runs out without warning.

Works with what you already use

If your system has an API, a database or exports a spreadsheet, we connect it with Twilio. Also if it's your own system, custom-built by your team or another provider.

  • WooCommerce
  • Custom systems

What it costs

FromCLP 490,000+ VAT

In a single payment.

That's the price of a basic integration: SMS verification of the mobile number on one form on your site, with caps that protect your balance.

  • No fees per message

    We don't charge per message, per code or per lead. Twilio charges for what you send, straight to your account.

  • No limits

    A few messages or thousands a month: we don't charge more for it.

  • A fixed price

    Before we start you know exactly what you'll pay. No surprises at the end.

  • A free diagnostic

    In 30 minutes we look at your case and tell you where to start, with no commitment.

Need more?

Notices and reminders from your system, WhatsApp, replies flowing back to your CRM or usage alerts are quoted after the diagnostic, also at a fixed price. You can start with the basics and add the rest when you need it. If you'd like us to keep the integration up to date, there are monthly plans.

See monthly plans

How we work

  1. Free diagnostic

    In 30 minutes we look at your forms, the notices you send by hand today and the channel your customers answer on.

  2. A fixed-price proposal

    We send you the scope, timeline and price, starting with whatever saves you the most work.

  3. We connect and test

    We connect your Twilio account with an API key and test every message with real numbers before switching it on.

  4. Maintenance, if you want it

    Twilio and your systems change. With a monthly plan we make those adjustments so your messages keep arriving.

    See the monthly plans

Frequently asked questions

Do I have to change systems?

No. The integration connects to what you already use: your site, your online store, your CRM, your ERP or your own system. Your customers fill in the same forms as always, with one more step to confirm their number.

What if my system is custom-built?

That works too. If it has an API or a database, we connect there. If it has neither, we find another route, such as an automatic export or a small module inside the system itself.

Do I need a Twilio account?

Yes, in your company's name, so the messages, the numbers and the balance are yours. If you don't have one, we help you create it and set it up to send to Chile.

How much does Twilio charge per message?

Twilio charges each message and each verification at its rate for Chile, straight to your account. We don't charge per message. In the diagnostic we give you an estimate for your volume.

Can WhatsApp be used instead of SMS?

Yes. Twilio sends codes and notices by SMS, WhatsApp, call or email, and one channel can back up the other: if the SMS doesn't arrive, the code goes out by WhatsApp.

What if the balance runs out?

We look after it from the start: a browser that has already verified isn't asked for another code for a while, your team skips the SMS, each number has a daily cap and you get an alert when usage passes the amount you set. Twilio can also top up your balance on its own.

What does it cost?

A basic integration starts at CLP 490,000 + VAT, in a single payment: SMS verification of the mobile number on one form on your site. If you need more, such as notices from your system or WhatsApp, after the diagnostic we send you a fixed price.

Do I have to give you my account password?

No. The connection uses an API key generated in your Twilio account that you can revoke whenever you like, not your password.

Tell us which noticesyou send by hand.

Tell us which forms you have, the notices you send by hand today and the channel your customers answer on. In 30 minutes we'll tell you where to start and what it would cost, free and with no commitment.

We reply within 24 hours.

or if you prefer
Message us on WhatsApp

or email us at contacto@codeform.cl