Sites that are down, hacked or left half-finished
They're almost always WordPress sites on old versions, with plugins nobody updated or a developer who stopped answering. We find out what happened, back up what's there, clean the site and leave it better protected.
The diagnostic is free and emergencies go first. Cleaning a WordPress site costs CLP 100,000 + VAT, with a 30-day guarantee.
We look after your pet like one of the family.
Checkups, vaccines, surgery and grooming for dogs and cats. Book online and we confirm on WhatsApp.
About 1,240 pages from veterinariaquillay.cl
Casino or pharmacy pages show up under your domain on Google, the site sends phone visitors somewhere else, or your host found malicious files.
A blank screen, a “critical error” or a 500 error after an update, or your host suspended the account.
The previous developer stopped answering, the logins are missing and nobody really knows how it's built.
An unsupported PHP version, expired plugins and fear of pressing “Update” in case something breaks.
It's the most common kind of WordPress hack. The site looks the same as always, but it carries hidden links and hundreds of casino pages published on its own domain, in several languages. Google finds them and shows them when someone searches for the business.
We look after your pet like one of the family.
Checkups, vaccines, surgery and grooming for dogs and cats. Book online and we confirm on WhatsApp.
Care for dogs and cats
About us
We know every patient by name.
Four vets and two technicians in Ñuñoa. We keep every pet's records and let you know when its checkup is due.
About 1,240 pages from veterinariaquillay.cl
Fake pages break Google's rules, and a site that carries them can rank lower or stop showing up at all.
Google can show a warning next to the result, and it stays until the site is cleaned and a review is requested.
People searching for the business see gambling pages on your domain, and some hacked sites send visitors from Google to another page.
If you advertise on Google, ads that lead to a hacked site are rejected until it's fixed.
Order matters: clean a site without finding out how they got in, and they get back in.
We go through files, database, users, plugins and what Google has already indexed, to learn what happened and how far it reached. Then we send you a short report and confirm the price. This part is free.
Before touching anything, we copy the whole site exactly as it is, files and database.
We remove the fake pages, the injected code, the malicious files and the accounts nobody created.
WordPress, theme, plugins and PHP brought up to date, checking the site still works after each change.
New passwords, only the logins that are in use, and automatic backups. Then we ask Google to review the site again.
The diagnostic is free, and you only pay if you decide to go ahead. Cleaning a WordPress site costs CLP 100,000 + VAT, a fixed price. After 30 days we check it again, and if the same problem is back, we clean it again at no cost. If we find something bigger, such as several infected sites, a store taking payments, a compromised server or a site that needs rebuilding, we quote it before going on.
If your site is down or showing spam, we prioritise it. First we get it online and clean, then we deal with the rest.
All on WordPress and on the same server, two of them full of casino spam: over two thousand fake posts, hidden links inside the real pages, admin accounts named like the team's own and files that kept reinstalling the problem. We cleaned both sites, closed those ways in and checked all five from top to bottom.
An institution's WordPress site in two languages that reached us with no documentation. We set up a test copy from the live site, found changes made straight on the server that were never in the code and recovered them, finished the pending work and handed it over with full backups.
A WordPress site still on PHP 7.4, unsupported since 2022, with plugins that could no longer update and a contact form that had stopped sending email. We moved it to a new server on PHP 8, updated WordPress, the theme and the plugins, and fixed what turned up along the way: the form, images that wouldn't load and a page that fell apart on phones.
A site nobody updates ends up exposed again. After the rescue we can stay in charge with a monthly plan that keeps the site up to date and leaves hours to keep improving it, and add managed hosting and domain.
See plansSearch Google for site:yourdomain.com. If pages you never made show up, in other languages or about casinos and pharmacies, it almost certainly has. Other signs: the site sends you elsewhere when you open it on your phone, Google or your host sends you a warning, or your emails start landing in spam.
Yes, that's the usual case. With access to the hosting and the WordPress admin we can see how it's built, even with no documentation.
The hosting (cPanel or your provider's panel), the WordPress admin and, if DNS or email need work, the domain. If nobody has the passwords, we help you recover them with your provider.
No. The first step is a full backup, and we only remove what the attacker added. If there's a backup from before the hack, we use it to compare.
The fake pages stop existing as soon as we clean the site. Then we ask Google to review it again, and it takes a few weeks to drop them from its results.
It depends on how much damage there is. The urgent part, getting the site back online and free of spam, comes first, and we finish the rest after that.
We take those too. Most rescues are WordPress, but we work with other systems and with custom-built sites, for example in PHP, Drupal or Nuxt.
It can, if the site goes without updates again. That's why we close the ways the attacker used, bring everything up to date, check it again after 30 days and, if you like, stay in charge with a monthly plan.
No. We go through the site, send you a short report with what we found and how we'd fix it, and confirm the price. You only pay if you decide to go ahead with the cleanup.
Cleaning a WordPress site costs CLP 100,000 + VAT, a fixed price. It covers removing the spam and injected code, deleting the fake accounts, updating everything, changing the passwords and asking Google to review the site. If we find something bigger, we quote it before going on.
Yes. 30 days after the cleanup we check the site again, and if the same problem is back, we clean it again at no cost. It doesn't cover new problems, such as a plugin installed later or a password someone shares.
Send us the site's address and what's happening. We'll look at it for free and tell you what we see, how we'd fix it and what it costs.
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